ED Technician Advanced - Emergency Department (ED) - Queen City Medical Center

Mercy Health BSMH • Cincinnati, OH

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About The Position

The ED Technician Advanced provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The position performs basic patient care and advanced emergency department tasks, as delegated and after competency validation, while supporting patient safety, comfort, and quality care. The role also provides customer service, accurate documentation, patient and staff communication, and assistance with department operations.

Requirements

• High school diploma or GED.
• At least 1 year of experience as an LPN, ED Tech, or Advanced EMT.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
• Current Advanced EMT (AEMT) certification is required if employed in South Carolina.
• Skills include computer literacy; monitoring patient conditions and informing medical professionals about patient conditions and care; recording medical history; sterile-field steps; CPR; straight urinary catheterization; ear irrigation; patient positioning and transport; customer service and patient care; phlebotomy; EKGs; splinting; wound care; obtaining vital signs, including manual blood pressure; attention to detail; problem solving; independent work; working under pressure; critical thinking; communication; teamwork; conflict resolution; active listening; relationship building; and empathy.
• Additional clinical skills include Morgan Lens irrigation, bladder irrigation, Yankauer suctioning, colostomy care, IV insertion and removal and IV site care, transport on a monitor, and Foley catheter placement.

Nice To Haves

• Successful completion of an Advanced Emergency Medical Technician (AEMT) program through an approved educational program.
• BLS Basic Life Support certification upon hire.
• Current Advanced EMT (AEMT) certification, except where it is required for employment in South Carolina.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, mobility assistance, lab draws, ECGs, and basic wound care, under the direction of an RN.
• Perform advanced ED Tech duties, including colostomy care, IV insertion and removal and IV site care, transport on a monitor, initiating CPR when needed, Foley catheter placement, and identifying patients in crisis or decline and alerting the RN.
• Complete patient rounding as assigned.
• Provide 1:1 patient safety companion services as needed.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and promptly, as applicable.
• Participate in handoff reports covering pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within the role's scope and complete applicable patient screenings.
• Promote quality and safety through ongoing improvement of processes and systems for patient care delivery.
• Work independently, solve problems, and resolve conflicts while working under considerable stress.
• Maintain knowledge of policies and procedures.
• Perform other duties deemed necessary for department operations.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED