ED Technician Advanced - Emergency Department (ED) - Queen City Medical Center

Bon Secours Mercy Health • Cincinnati, OH

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About The Position

The ED Technician Advanced provides direct patient care in the Emergency Department under the guidance of a registered nurse or designated healthcare professional, following applicable regulations and Bon Secours Mercy Health policies and procedures. The role includes basic patient care and advanced tasks within the employee’s validated competencies and applicable state and department guidelines. The technician supports patient safety, communicates patient changes and concerns to nurses, documents care accurately, and provides courteous service to patients, families, visitors, providers, and colleagues. The position requires the ability to work independently, solve problems, and manage conflict while under considerable stress. Other duties may be assigned as needed for department operations.

This position is at Queen City Medical Center in the Emergency Department and is scheduled for 24 hours per week, working days and evenings. A high school diploma or GED and one year of experience as an LPN, ED Tech, or Advanced EMT are required. Completion of an approved Advanced Emergency Medical Technician program and current AEMT certification are preferred; AEMT certification is required for employees working in South Carolina. BLS is preferred upon hire and must be obtained from an approved source before providing direct patient care.

Requirements

• High school diploma or GED.
• At least one year of experience as an LPN, ED Tech, or Advanced EMT.
• BLS Basic Life Support certification must be obtained from an approved source before direct patient care.
• Ability to perform the listed patient care tasks and skills, including monitoring patient conditions, communicating patient conditions to medical professionals, recording medical history, CPR, catheterization, patient positioning and transport, phlebotomy, EKGs, splinting, wound care, and obtaining vital signs including manual blood pressure.
• Computer literacy.
• Attention to detail, problem-solving, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.
• Ability to work independently and under pressure.

Nice To Haves

• Successful completion of an Advanced Emergency Medical Technician (AEMT) program through an approved educational program.
• Current Advanced EMT (AEMT) certification; required if employed in South Carolina.
• BLS certification upon hire.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, and other unit-based duties under an RN’s direction.
• Perform advanced ED technician tasks, including colostomy care, IV insertion and removal and IV site care, transport on a monitor, initiating CPR when needed, Foley catheter placement, and alerting the RN to patients in crisis or decline.
• Complete assigned patient rounds and provide one-to-one patient safety companion service as needed.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and promptly as applicable.
• Participate in handoff reports concerning pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within scope and complete applicable patient screenings.
• Promote quality and safety by seeking to improve processes and systems for patient care delivery.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of policies and procedures.
• Perform other duties assigned as necessary for department operations.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED