ED Support Tech

Baylor Scott & White Health•Frisco, TX

About The Position

The Emergency Department (ED) Technician works under the supervision of nursing staff to help provide emergency care. The role performs duties and delivers direct technical care requiring knowledge of basic patient care standards and medical technology. The technician assists with patient care, collects and documents information such as vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake, and promptly reports abnormal findings. The role implements physician, provider, and nursing orders, documents interventions according to hospital protocol, provides personal care and mobility assistance, performs phlebotomy and specimen handling, and helps transport patients. The technician also supports patient education, offers reassurance to patients and families, coordinates clinical activities, and communicates with the healthcare team about patient care.

Requirements

  • High school diploma or GED equivalent.
  • One year of experience.
  • Basic Life Support (BLS) certification, or obtain BLS within 30 days of hire or transfer.
  • Knowledge of nursing and patient care standards and procedures.
  • Ability to interact effectively with patients and staff.
  • Ability to follow safety, infection control, environmental, and isolation practices and procedures.
  • Ability to read, write, and follow instructions and flow chart protocols.
  • Ability to communicate clearly in speech and writing.
  • General computer skills, including software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.

Nice To Haves

  • Corpsman Certificate.
  • Emergency Medical Technician (EMT) certification.

Responsibilities

  • Assist with patient care and collect and document vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake.
  • Promptly recognize and report abnormal data or findings.
  • Implement physician, provider, and nursing orders responsibly and document interventions according to hospital protocol.
  • Provide direct technical care and help patients with mobility, toileting, feeding, and other personal care needs.
  • Perform phlebotomy to obtain venous blood samples and obtain and deliver other specimens for laboratory review.
  • Help or transport patients to and from the department.
  • Assist with patient education, console patients and family members, and respond to their concerns.
  • Perform clinical coordination activities.
  • Communicate with nurses, physicians, and other healthcare team members to gather and exchange patient-care information.

Benefits

  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.
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