ED Support Tech 2

Baylor Scott & White Health•Frisco, TX

3d•Onsite

About The Position

The Emergency Department Technician works under the supervision of Nursing Staff to assist in providing emergency care. The role performs duties and direct technical care that require knowledge of basic patient care principles and medical technology. The technician assists with patient care, collects and documents target data, recognizes and promptly reports abnormal findings, and implements provider and nursing orders according to hospital protocols. The position also provides direct technical care, including helping patients with mobility and personal care, performing phlebotomy, collecting and delivering specimens, and transporting patients. The technician supports patient education, addresses concerns from patients and family members, performs clinical coordination activities, and communicates with nurses, physicians, and other healthcare team members about patient care.

Requirements

High school diploma or GED equivalent.
Two years of experience.
Knowledge of nursing and patient care standards and procedures.
Ability to interact effectively with patients and staff.
Ability to follow safety, infection control, environmental, and isolation practices and procedures.
Ability to read, write, and follow instructions and flow chart protocols.
Clear verbal and written communication skills.
General computer skills, including required software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.

Nice To Haves

Corpsman Certificate preferred.
Emergency Medical Technician (EMT) preferred.

Responsibilities

Assist with patient care duties and collect and document vital signs, weight, pulse oximetry, pain ratings, visual acuity, and nutritional intake and output.
Recognize and promptly report abnormal data or findings.
Implement physician, provider, and nursing orders responsibly and document interventions according to hospital protocol.
Assist patients with mobility, toileting, feeding, and other personal care needs.
Perform phlebotomy to obtain venous blood samples and collect and deliver other laboratory specimens.
Assist with or transport patients to and from the department.
Assist with patient education, console patients and family members, and respond to their concerns.
Perform clinical coordination activities.
Communicate with nurses, physicians, and other healthcare team members to gather and exchange patient-care information.