ED Registrar II Nights Thursday -Saturday 6p - 6a

LMHS Careers•Newark, OH

6d•Onsite

About The Position

The ED Registrar II obtains demographic, medical, and insurance information at the bedside for Emergency Department patients, enters required information into computer records, and performs clerical and record-keeping duties related to registration. The role requires sound judgment about patient urgency to avoid unnecessary delays, accurate handling of insurance and billing details, and discreet management of confidential information. The registrar also helps coordinate patient placement, transportation, payments, and follow-up testing while providing courteous, effective service to patients, families, and colleagues. The position is scheduled Thursday through Saturday, 6 p.m. to 6 a.m. It requires one to three months of departmental experience to meet quality and quantity standards, along with familiarity with hospital departments and services, medical terminology, insurance forms, departmental policies, and bed-utilization procedures. The role uses a Computer on Wheels and other office equipment. LMHS is a non-profit healthcare organization serving Licking County and states that it is an equal opportunity employer.

Requirements

One to three months of experience within the department to meet quality and quantity standards.
Familiarity with hospital departments and services, medical terminology, requisition forms, insurance coverage and forms, department policies, and efficient bed-utilization procedures; generally acquired through three months of departmental experience.
Interpersonal skills and sensitivity sufficient to interact effectively, cordially, and tactfully with all customers.
Ability to accurately and efficiently operate equipment used during the workday, including a computer, computer keyboard, fax machine, photocopier, and telephone.
Ability to meet deadlines and concentrate and pay attention to details.
Dependability, trustworthiness, and ability to handle sensitive information confidentially at all times.

Responsibilities

Maintain the confidentiality of information acquired through job duties.
May serve on project teams or special committees as a cooperative and contributing department and LMHS team member.
Ensure personal performance reflects the organization’s Mission, Vision, Standards of Behavior, and Service Goals.
Interview patients and/or families at the bedside to obtain demographic and medical information.
Enter necessary patient information into computer records, using judgment about patient urgency to avoid unnecessary delays.
Obtain accurate insurance information, including billing addresses and pre-certification requirements; enter it into the computer and notify appropriate personnel when necessary.
Perform related clerical work, including filing records and reports, handling telephone calls, photocopying materials, and relaying messages.
Obtain required signatures on forms according to established procedures.
Prepare and distribute standard forms, labels, and other materials.
Follow acceptable universal precautions and isolation techniques.
Inform patients and/or families about hospital policies and procedures concerning valuables, medications, required deposits, arrival times, billing, and test scheduling.
Contact patient care areas to exchange and gather routine information about bed vacancies, admissions, and testing.
Register patients to beds according to established procedures and priorities, maximizing convenience and efficiency.
Contact appropriate personnel to arrange patient transportation and may assist with transport.
May process inpatient transfers and direct patients to appropriate patient care areas.
Collect available payments, including applicable co-payments and other payments for services rendered.
Offer and assist patients with completing an assistance application when appropriate.
Work with patients and physicians to schedule follow-up testing at LMH using the Central Scheduling Module.
Perform other duties as requested.