ED Registrar II Nights Thursday -Saturday 6p - 6a

Licking Memorial Health Systems•Newark, OH

About The Position

The ED Registrar II works in Emergency Registration and, according to established procedures, obtains patients’ demographic, medical, and insurance information at the bedside, enters information into computer records, and performs registration-related clerical and record-keeping tasks. The role uses judgment about patient urgency to avoid unnecessary delays and registers patients to beds according to established procedures and priorities. The registrar obtains required signatures, prepares and distributes forms and materials, communicates hospital policies and routine information to patients and families, and coordinates with patient-care areas and other personnel. The role may assist with patient transport, process inpatient transfers, collect payments, help patients complete assistance applications, and schedule follow-up testing at LMH. It also requires maintaining confidentiality, following universal precautions and isolation techniques, and supporting LMHS’s mission, service goals, and standards of behavior.

Requirements

One to three months of experience within the department to meet quality and quantity standards.
Familiarity with hospital departments and services, medical terminology, requisition forms, insurance coverage and forms, department policies, and efficient bed-utilization procedures, generally acquired through three months of department experience.
Interpersonal skills and sensitivity to interact effectively, cordially, and tactfully with all customers.
Ability to accurately and efficiently operate equipment used during the workday, including a computer, computer keyboard, fax machine, photocopier, and telephone.
Ability to meet deadlines and concentrate and pay attention to detail.
Dependability, trustworthiness, and ability to handle sensitive facts and information with complete confidentiality.
May be required to complete annual education related to specialty certifications and standards.

Responsibilities

Maintain the confidentiality of information acquired through job duties.
May serve on project teams or special committees as a cooperative and contributing representative of the department and LMHS.
Ensure personal performance reflects the Mission, Vision, Standards of Behavior, and Service Goals.
Interview patients and/or families at the bedside to obtain demographic and medical information, and enter required information into computer records while considering patient urgency to avoid unnecessary delays.
Obtain accurate insurance information, including billing addresses and pre-certification requirements; enter it into the computer and notify appropriate personnel when necessary.
Perform clerical duties such as filing records and reports, receiving and placing telephone calls, photocopying materials, and relaying messages.
Secure necessary signatures on forms according to established procedures.
Prepare standard forms, labels, and other materials and distribute them according to established procedures.
Practice acceptable universal precautions and isolation techniques.
Inform patients and/or families about hospital policies and procedures concerning valuables, medications, deposits, arrival times, billing, and test scheduling.
Contact patient-care areas to exchange and gather routine information about bed vacancies, admissions, and testing.
Register patients to beds according to established procedures and priorities; contact appropriate personnel for transportation and may assist with patient transport.
May process inpatient transfers and direct patients to appropriate patient-care areas.
Collect available payments, including applicable co-payments and other payments for services; offer and assist patients with completing an assistance application when appropriate.
Work with patients and physicians to schedule follow-up testing at LMH using the Central Scheduling Module.
Perform other duties as requested.