ED Peer Support Specialist-FT- Bladen

Cape Fear Valley Health•Beach, ND
•Onsite

About The Position

Responsible for providing essential expertise, advocacy, and consultation to the plan of care for clients to include a special focus on behavioral health discharge planning and warm handoff connections to community resources.

Requirements

  • High school diploma or equivalent required
  • North Carolina Certified Peer Support Specialist (NCCPSS) or National Certified Peer Specialist Certification (NCPSC) required
  • Proficiency in reading, writing, and speaking the English language
  • Knowledge of and experience collaborating with mental health and substance use disorder treatment providers and members of recovery support community members in Fayetteville and surrounding areas
  • Excellent interpersonal communication and negotiation skills
  • Effective written and verbal communication skills
  • Knowledge of community resources
  • Ability to work with people of all social, economic, and cultural backgrounds
  • Flexible, open-minded, and adaptable to change
  • Ability to prioritize and process multiple tasks/responsibilities
  • Ability to connect patients and families with appropriate services
  • Ability to see, hear, read, and have manual ability to use telephone and computer keyboard
  • Ability to effectively communicate orally to patients, family members, personnel, and physicians
  • Much standing, walking, bending, and lifting
  • Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Nice To Haves

  • 2 years of experience as a Peer Support Specialist involving collaboration with Emergency Medical Services preferred

Responsibilities

  • Coordinates care pre/post discharge for the client following case management criteria and identified related issues
  • Collaborates and communicates with departmental and system-wide personnel, physicians, patients, and with various outside insurance and referral representatives to facilitate timely and effective actions and decisions
  • Provides information and education to patient/family on community resources and options appropriate to the age of the patient served
  • As the patient is discharged from the ED, communicate pertinent information to facilitate the patient’s transition to the next level of care
  • Documents activities with entries that are consistent with meeting department/facility requirements and regulatory guidelines
  • Initiates contacts with agencies or support systems of Adult ED Patients and Behavioral Health Patients
  • Participates in multidisciplinary treatment conferences and/or rounds
  • Completes all required documentation fully and in a timely manner
  • Other duties as assigned
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