ED Patient Transporter

Mass General Brigham•Boston, MA
•$18 - $24•Onsite

About The Position

The ED Patient Transporter moves patients to various locations throughout the hospital, including for medical procedures, and helps ensure they remain comfortable and safe during transit. The role includes assisting patients or lifting them into wheelchairs or stretchers, monitoring the transport scheduling system and completing requests promptly, and delivering laboratory specimens, medical equipment, supplies, and mail. The position requires patient care and is onsite at 55 Fruit Street. The scheduled shift is 11 p.m. to 7:30 a.m., Thursday through Sunday, for 40 hours per week.

Requirements

  • High school diploma or equivalent.
  • Customer service experience of 0–1 year required.
  • Excellent customer service skills.
  • Strong communication skills.
  • Reliable time-management and attention-to-detail skills.
  • Ability to perform the physical tasks of the job, including independently lifting 50 pounds.

Nice To Haves

  • Medical office, hospital, or managed-care experience of 0–1 year preferred.

Responsibilities

  • Assist patients or lift them into wheelchairs or stretchers.
  • Transport patients to various hospital locations for medical procedures.
  • Ensure patients are comfortable and safe during transit.
  • Monitor the scheduling system for transport requests and complete them promptly.
  • Deliver laboratory specimens, medical equipment, supplies, and mail.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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