ED Care Coordination Assistant

Main Line Health • Lower Merion Township, PA

6d • Onsite

About The Position

The ED Care Coordination Assistant will provide a comprehensive assessment and appropriate interventions for Emergency Department (ED) patients with identified Social Determinants of Health needs. This role will support patients who lack access to primary care, durable medical equipment, dialysis, medications, food, or financial resources. They will collaborate with the ED Care Manager and clinical team to ensure suitable utilization of appropriate services as well as connections to community resources prior to discharge. The ED Care Coordination Assistant will work closely with the ED Social Worker and will interface with clinical staff, physicians, and external agencies to arrange for appropriate community-based services.

Requirements

• Minimum of 1 year experience in a healthcare setting.
• Bachelor's in SW, Healthcare Administration, Public Health, Nursing or related field

Nice To Haves

• Experience managing high-utilizer patients and addressing Social Determinants of Health (SDOH).
• Prior exposure to emergency department (ED) care coordination and/or ambulatory care settings.
• Familiarity with care transitions, discharge planning, and community resource coordination.
• Care Coordination or Case Management certification.

Responsibilities

• Provide comprehensive assessment and appropriate interventions for Emergency Department (ED) patients with identified Social Determinants of Health needs.
• Support patients who lack access to primary care, durable medical equipment, dialysis, medications, food, or financial resources.
• Collaborate with the ED Care Manager and clinical team to ensure suitable utilization of appropriate services.
• Facilitate connections to community resources prior to discharge.
• Work closely with the ED Social Worker.
• Interface with clinical staff, physicians, and external agencies to arrange for appropriate community-based services.

Benefits

• Tuition Reimbursement ($6,000 per year based on Full or Part Time status).
• Paid time off (up to 160 hours per year).
• Employee discounts to various activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level