Ecosystem Program Manager

Marsh McLennan•Louisville, KY

3d•Hybrid

About The Position

We are seeking a talented individual to join our Strategic Partnerships team at Mercer a Marsh business. This position has the flexibility to be located near any Mercer office. The Ecosystem Program Manager (Leader) is a cross-ecosystem growth role responsible for sourcing, evaluating, and contracting new partners aligned to our firm’s growth strategy. Working closely with the Strategic Partnerships Leader and segment leaders, you will lead partners through the lifecycle—from initial business case through contract signature and handoff to GTM teams—while expanding the scope of value created through the ecosystem. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected]. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Requirements

Proven experience in strategic partnerships, alliances, business development, or ecosystem program leadership, including sourcing and contracting new partners.
Strong capability in business case development and financial modeling, translating strategy into commercial rationale and measurable outcomes.
Demonstrated success navigating commercial terms, contracting, and governance in a matrixed environment.
Excellent stakeholder management and influence skills, with the ability to drive outcomes at pace across internal and external groups.

Nice To Haves

Strong understanding of the HR technology ecosystem and market trends (platforms, point solutions, and buying patterns).
Experience building and scaling partner program operating models (tiers, rules of engagement, onboarding and activation playbooks).
Track record improving time-to-contract and accelerating partner activation through disciplined process design and execution.

Responsibilities

Identify, evaluate, and secure new partners by continuously scouting the HR tech market and sourcing high-potential opportunities that fill strategic gaps or open new markets.
Build partnership business cases (strategy, financial model, and justification) and co-present recommendations with the Strategic Partnerships Leader to the regional Governance Committee.
Lead commercial governance to ensure contracts, terms, and commercial structures are fit for purpose and support the financial health of the ecosystem.
Drive stakeholder alignment and execution across Career leaders, partner executives, MMC BCS, Legal, and Finance to activate and commercialize partners quickly.
Design and manage partner onboarding, ensuring operational readiness and a smooth transition prior to handoff to sales and marketing teams.
Establish and maintain partner program governance (commercial framework, partner tiers, rules of engagement) and oversee partner marketing/activation spend to ensure investments are targeted and scalable.