Economic Services Caseworker I/II (FNS)
About The Position
Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens. The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community-spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self-sufficiency.
Requirements
- High school graduate
- Three years of clerical work with public contact
- NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment.
Responsibilities
- Completes Food and Nutrition Services initial policy and procedure training in an eligibility program that includes classroom learning, online/remote learning, and peer shadowing.
- Submits work for second party review.
- Attains proficiency in applicable program area.
- Interviews Food and Nutrition applicants for social service assistance, records information on required forms; makes computations to determine appropriate financial assistance to be allowed.
- Investigates and verifies documents related to client's Food and Nutrition application or review; consults with supervisory personnel on complex cases or actions.
- Conducts follow up evaluations on Food and Nutritions Services clients according to a defined time and case management schedule.
- Advises Food and Nutrition Services applicants of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services.
- Reads and interprets written policies and procedures applicable to federal, state and local laws related to public service assistance.
- Must be available to work mandatory emergency shelters & other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
