eCommerce Program Manager
EarthCam•Upper Saddle River, NJ
About The Position
We are seeking a strategic eCommerce Program Manager to take ownership of our digital store platform. In this role, you will be the primary driver for our online store footprint. You will directly facilitate and give leadership direction to any site updates, functional enhancements, and architectural changes. You will bridge the gap between creative, software developers, business development and sales teams to deliver an exceptional digital purchasing experience for our B2B and consumer clients.
Requirements
- 5+ years of experience in program or product management within an enterprise e-commerce ecosystem.
- Agile, Scrum, or hybrid project management methodologies.
- Bachelor’s degree in Business, Information Technology, Communications, Marketing, or a related field.
- Experience of attribution modelling, website speed optimization, A/B testing, conversion management and sales journey optimization.
Nice To Haves
- An assertive leader who thrives on giving direction, managing moving parts, and owning digital platforms end-to-end.
- A collaborative communicator comfortable navigating multiple internal stakeholders, technical teams, and external vendors.
- Data-driven, organized, and highly disciplined in managing product or program lifecycles.
- Confidence in traffic analysis, reporting tools and optimization.
- Can meet the demands of ever-evolving technological implementations with ease
- Creative and strategic thinker with a strong customer orientation
Responsibilities
- Facilitate, prioritize, and give final tactical direction to all e-commerce website updates, layout adjustments, and functional changes.
- Coordinate with Creative, Product, Sales, and internal IT teams to execute web campaigns and platform initiatives.
- Translate high-level business targets into actionable development cycles, managing technical dependencies across teams.
- Monitor website performance, tracking conversion funnels and user experience metrics to identify growth opportunities.
- Oversee the implementation and optimization of essential backend systems, including order management, ERPs, and billing gateways.
Benefits
- 100% company-paid health insurance (single coverage).
- Dental and Vision insurance.
- 401(k) plan with generous company matching.
- Paid time off plus paid holidays.
- Complimentary breakfasts, lunches, and snacks.
- Team events, BBQs, and our annual company Olympics.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
