Ecommerce Merchandising Specialist

James Perse Los Angeles•Downey, CA

4d•Onsite

About The Position

The Ecommerce Merchandising Specialist supports the growth and day-to-day operation of jamesperse.com by owning accurate Shopify product setup, site merchandising execution, launch QA, content linking, onsite search maintenance, and merchandising operations. This role requires a detail-oriented, hands-on Ecommerce professional who is highly comfortable working with large Excel files to manage product data, troubleshoot issues, and maintain a consistent customer experience.

Requirements

1-3 years of hands-on Shopify experience in ecommerce merchandising, product setup, site operations, or online retail required.
Very comfortable with Excel and large files; proficient with sorting, filtering, data cleanup, formulas, VLOOKUP/XLOOKUP, pivot tables, QA checks, and CSV/import-export workflows.
Strong understanding of ecommerce product data, taxonomy/tagging, collection logic, site merchandising, inventory visibility, and launch QA.
Apparel, luxury retail, or direct-to-consumer ecommerce experience.
Highly organized and detail-oriented, with the ability to manage multiple launches, campaigns, and site updates in a fast-paced environment.
Strong written and verbal communication skills; able to coordinate clearly and professionally across Creative, Planning, Allocation, Marketing, Fulfillment, and Ecommerce teams.
Proactive problem-solver who can identify issues, escalate blockers, adapt to changing priorities, and recommend process improvements.

Nice To Haves

BA/BS degree or equivalent experience preferred.
Familiarity with Shiphero or similar order management, warehouse management, fulfillment, onsite search, or email campaign QA tools.

Responsibilities

Create and maintain products in Shopify, including attribution, product tagging, filter tagging, badging, pricing and promotional setup, swatch groups, complete-the-look setup, image order, and product launches.
Use Excel to manage, QA, clean, and reconcile large product files.
Set up and merchandise collections and collection pages; maintain product listing page (PLP) and homepage content; execute homepage linking strategy; maintain navigation-related collections and swatch groups.
Monitor low stock and product availability; adjust product visibility, merchandising placement, and site links; QA inventory, imagery, pricing, promotions, navigation, and launch readiness.
Manage search synonyms, redirects, misspellings, and zero-results opportunities to improve product findability and the customer journey.
Create and maintain pinned links for emails and QA email tests, landing links, product setup, pricing, promotions, and navigation before deployment.
Set up products in Shiphero, troubleshoot product flow and fulfillment-related issues with internal teams, and escalate blockers quickly.
Partner with Planning and Allocation, Creative Studio, Marketing, and Fulfillment on launches, site updates, seasonal handoffs, sample requests, and ongoing merchandising priorities; create seasonal handoff lists for Creative.