Ecommerce Marketplace Distribution Associate

Performance Health Supply,LLC•Indianapolis, IN

5h•Onsite

About The Position

Performance Health is seeking an Ecommerce Marketplace Distribution Associate to join our team. In this role, you will be responsible for the accurate and timely fulfillment of customer orders across multiple ecommerce platforms. This role supports end-to-end marketplace operations including picking, packing, shipping, inventory accuracy, and compliance with marketplace-specific requirements. The associate ensures orders meet strict service-level agreements (SLAs), quality standards, and platform compliance while maintaining a safe and organized distribution environment.

Requirements

High school diploma or equivalent
1-3 years of warehouse, fulfillment or distribution center experience
Ability to learn and operate WMS, RF scanning devices, and shipping software (e.g., FedEx Ship Manager, UPS WorldShip)
Basic computer skills or ability to learn ecommerce-related systems
Strong attention to detail and accuracy
Ability to read, understand, and apply customer and marketplace order requirements
Basic math skills and logical reasoning
Problem-solving, organization, and time management skills
Ability to lift and/or move up to 70 pounds

Responsibilities

Pick, pack, and ship ecommerce orders in accordance with marketplace requirements (e.g., Amazon, Walmart, Shopify, DTC platforms)
Meet or exceed productivity, accuracy, and on-time shipment metrics tied to ecommerce SLAs
Ensure correct labeling, packaging, documentation, and carrier selection for marketplace orders
Use WMS and RF scanning devices to accurately track inventory movement and order fulfillment
Perform inbound, outbound, cycle counting, and inventory reconciliation activities
Maintain compliance with GDP, GMP, UL certification, and applicable HazMat regulations
Identify, report, and escalate inventory discrepancies, order errors, or system issues
Follow all standard operating procedures (SOPs), best operating practices (BOPs), and marketplace compliance rules
Maintain a clean, organized, and safe work area at all times
Notify leadership of unsafe conditions or process risks within the work area
Demonstrate effective communication and teamwork in a fast-paced ecommerce environment
Support peak volume periods, promotions, and time-sensitive fulfillment demands
Performs other duties as assigned