Ecommerce Manager

Over The Moon

About The Position

We are seeking a strategic and detail-oriented Ecommerce Manager to own the end-to-end website experience. In this role, you will sit at the intersection of merchandising, technology, and marketing, responsible for optimizing our website for curation and conversion.

Requirements

  • 3-5+ years of ecommerce or digital merchandising experience
  • Hands-on proficiency with Shopify, including metafields, metaobjects, product tagging, and storefront configuration
  • Experience managing a marketplace commerce platform such as Fabric or Mirakl
  • Strong analytical skills with the ability to interpret site performance data, build & read A/B test results, and translate metrics into recommendations
  • Demonstrated ability to manage cross-functional projects and communicate effectively with both technical and non-technical stakeholders

Responsibilities

  • Manage full website experience, including but not limited to homepage set up, seasonal refreshes, meganav architecture & maintenance, on-site search optimization, preorder management, and filter & sort logic
  • Define and implement a conversion-optimized collection page merchandising strategy, ensuring product placement, sequencing, and availability are always aligned with active marketing campaigns and promotional calendars
  • Serve as day-to-day owner of Fabric (or equivalent dropship platform), ensuring operational success for order management & fulfillment, inventory availability, and catalog integrity
  • Operate as bridge between site development & merchandising teams, ensuring product-focused development projects are completed on time and to specification
  • Take ownership of product metafields, Shopify metaobjects, and product tagging, keeping data clean and correctly structured to power dynamic storefront features and downstream reporting
  • Translate merchandising requirements to clear technical briefs and manage delivery through to QA and launch
  • Partner closely with Marketing Director to support multi-channel initiatives on site, ensuring product merchandising strategy and creative is refreshed in accordance with the go to market calendar
  • Own and execute the A/B testing roadmap for the website, prioritizing experiments and measuring results across KPIs (CVR, AOV, add to cart, etc.)
  • Regularly report on website performance, including but not limited to click behavior, conversion funnel statistics, and registry engagement
  • Establish and maintain best-practice guidelines for ecommerce photo and video content, collaborating with creative and design teams to ensure visual assets meet technical specifications and brand guidelines
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