eCommerce Manager

Nature's Sunshine Products•Lehi, UT

1d•Hybrid

About The Position

About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: We are seeking a detail-oriented, tech-savvy eCommerce Manager to join our digital team. In this role, you will be responsible for optimizing our digital storefront, managing product information, and driving online sales through strategic merchandising and content management. The ideal candidate will have a strong understanding of eCommerce platforms, excellent organizational skills, and a passion for delivering exceptional customer experiences.

Requirements

5+ years of eCommerce experience in a fast-paced retail or direct-to-consumer environment
Demonstrated experience with eCommerce platform management and optimization
Knowledge of basic coding languages (HTML, CSS, JavaScript) or front-end development concepts
Strong understanding of eCommerce best practices, including product merchandising, conversion optimization, and analytics
Proficiency with content management systems and basic data analysis tools
Excellent written and verbal communication skills
Strong organizational and project management abilities
Ability to multitask and prioritize in a deadline-driven environment

Nice To Haves

Experience with Optimizely Commerce (or other enterprise eCommerce platforms)
Experience in the supplements, health, fitness, or nutrition industry
Familiarity with SEO principles and tools
Experience with email marketing platforms and marketing automation tools
Google Analytics or advanced analytics knowledge

Responsibilities

Develop and implement merchandising strategies to maximize product visibility and sales.
Conduct regular audits of product listings and optimize positioning, content, and promotional messaging to drive conversion rates.
Create, edit, and maintain engaging product descriptions, marketing copy, and promotional content across all digital channels.
Ensure all content is accurate, SEO-optimized, and aligned with brand voice and guidelines.
Design and build high-converting landing pages for campaigns, promotions, and product launches.
Test variations to optimize user experience and conversion metrics.
Manage product information architecture, including creation of new SKUs, attribute mapping, categorization, and digital asset organization.
Maintain data integrity and consistency across all eCommerce systems.
Conduct basic analytics research to track key performance indicators (KPIs) such as conversion rates, average order value, traffic sources, and user behavior.
Prepare actionable insights and recommendations based on performance data.
Manage daily eCommerce platform operations, including order monitoring, inventory updates, and technical troubleshooting on our commerce platform.
Work closely with marketing, creative, product, and operations teams to ensure seamless execution of campaigns and initiatives.
Conduct A/B testing on product pages, promotional messaging, and checkout flows to continuously improve performance and user experience.