eCommerce Manager

O'Reilly Hospitality Management LLC•Springfield, MO

3d•Onsite

About The Position

At O'Reilly Hospitality Management, LLC (OHM), we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: eCommerce Manager Location: O'Reilly Hospitality Management - Springfield, MO

Requirements

Minimum of 2–3 years of experience in digital marketing and eCommerce.
Associate or Bachelor’s degree preferred; relevant certifications such as Google Analytics, Google Ads, or AMA+DMI a plus.
Experience supporting eCommerce brands within Hilton, Marriott, Choice, and/or IHG preferred.
Proficiency with CMS platforms such as Milestone or Tambourine.
Familiarity with website platforms such as Squarespace, Wix, and WordPress.
Hands-on experience with Google Analytics (GA4) and Google Search Console.
Strong understanding of web operations, eCommerce marketing, and evolving digital ecosystems.
Ability to navigate and adapt to a rapidly changing digital media landscape, including new platforms, AI-driven tools, automation, and emerging technologies.
Innovative, self-motivated, and curious, with a willingness to continuously learn and test new approaches.
Applies structured problem-solving methodologies to decision-making, optimization, and follow-through.
Demonstrates strong communication, presentation, organization, time management, and listening skills.
Presents ideas clearly, professionally, and persuasively to individuals and groups.
Thrives in a fast-paced environment while maintaining composure, adaptability, and focus under pressure.
Maintains flexibility as the company grows and the portfolio expands.
Builds and sustains a strong network within the hospitality and digital marketing industries.
Stays current on market trends, consumer behavior, AI advancements, and emerging technologies, adjusting strategies to remain competitive.
Promotes teamwork and collaboration, building trust-based relationships across teams and leadership.
Embraces change and contributes to a culture that values innovation and continuous improvement.
Proficient in Microsoft Word, Excel, and related productivity tools.
Actively supports and embodies O’Reilly Hospitality Management’s O’Reach, Green Team, Guest Service, Team Member Satisfaction, and Safety culture.

Responsibilities

Partner with Revenue Managers, General Managers, and Corporate Leadership to develop and execute 360-degree, digitally driven marketing strategies that achieve property-level sales goals through organic, paid, and emerging digital channels for hotels and barn venues.
Collaborate on the development and refinement of annual marketing and eCommerce budgets, incorporating performance data, testing strategies, and evolving digital capabilities.
Leverage franchisor tools, platforms, and emerging technologies to streamline workflows, improve efficiency, and maximize return on investment.
Work directly with Revenue Managers to develop booking packages, provide technical support, and troubleshoot customer access and availability issues across eBooking platforms.
Own and continuously optimize Search Engine Optimization (SEO) efforts, including keyword research, content optimization, metadata strategy, and adapting to evolving search behaviors, including AI-driven search experiences.
Coordinate and manage SEM and Pay-Per-Click (PPC) campaigns, including campaign setup, analysis, testing, and optimization of text ads, extensions, and site links.
Manage and oversee display, retargeting, and programmatic advertising initiatives across the portfolio, leveraging data and automation where appropriate.
Conduct annual (or more frequent) audits of each property’s digital presence to identify optimization opportunities and ensure brand consistency.
Develop, manage, and enhance vanity websites, ensuring performance, usability, accessibility, and alignment with evolving consumer expectations.
Identify, evaluate, and analyze third-party advertising and partnership opportunities, including digital, experiential, and emerging media channels.
Measure, analyze, and interpret performance across all eCommerce and digital channels, using analytics, AI-assisted insights, and testing frameworks to recommend optimizations that drive revenue growth.
Support the development, analysis, and refinement of paid media strategies through data-driven reporting and performance insights.
Maintain consistent UNAP across all digital platforms while adapting execution to platform-specific best practices and technologies.
Perform other duties as assigned by leadership.

Benefits

401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume