eCommerce Insights & Analytics Manager

Stanley 1913•Seattle, WA

14h

About The Position

Join the Bearforce as a strategic eCommerce Insights & Analytics Manager, where you’ll turn data into meaningful action. You'll bring your curiosity and analytical expertise to compose scalable processes, build impactful tools, and uncover insights that drive more hard-working decision-making. You’ll play a key part in crafting data-driven strategies, influencing business outcomes, and elevating how eCommerce performance is understood across the organization. If you’re someone who thinks big, takes ownership, collaborates to win, and is motivated to make a tangible impact, we’d love to connect with you.

Requirements

Highly diligent with the ability to extract insights from large and complex datasets.
Strong communicator with the ability to present complex data in a clear and concise manner.
eCommerce expert who can identify key issues impacting business decisions and use data to inform acquisition, conversion, and retention activities.
Self-starter with the ability to own and lead multiple projects to completion with minimal direction.
Thrive in a dynamic, fast-paced environment.
7+ years of experience working in an eCommerce experience/direct-to-consumer environment.
3+ years of business intelligence experience; strong analytical skills and demonstrated expertise building dashboards, reports, and analyses by synthesizing data from multiple sources.
Bachelor’s Degree or equivalent experience in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, or a related field.
Deep experience with Google Analytics 4 and data visualization/analysis tools such as Microsoft Excel, Tableau, or Power BI.

Nice To Haves

Shopify+ experience preferred.

Responsibilities

Design and create reports that provide a comprehensive view of eCommerce and performance marketing business.
Build scalable, repeatable reporting processes to provide the team with daily, weekly, monthly, and quarterly business metrics.
Clearly communicate data and insights in a concise and decision-impacting manner through visualizations, presentations, and written reports at all levels of the organization.
Conduct in-depth data analysis, including segmentation, consumer profiling, and trend forecasting.
Serve as the company wide leader on web and experience analytics, customer data segmentation and marketing intelligence.
Collaborate with cross-functional teams including marketing, commercial, IT, and finance to analyze and interpret data for strategic decision-making.
Provide data-driven recommendations to improve eCommerce results, optimize channel-level activities and customer experience, and support the development of broader eCommerce strategies.
Stay updated on industry trends and guidelines to improve the quality and relevance of reporting.