eCommerce General Associate

The Salvation Army USA Central Territory • Cicero, IL

9h • Onsite

About The Position

The Salvation Army is an international movement and evangelical part of the universal Christian church, with a mission to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Through its eCommerce operations, the organization extends its reach to serve more communities while supporting vital community programs. This position invites individuals to join a dynamic eCommerce team as a General eCommerce Associate, playing a crucial role in online retail operations. The role offers an exciting blend of digital commerce, product curation, and mission-driven work that directly supports community programs.

Requirements

• High School Diploma or GED
• Strong English communication skills (written and verbal)
• Basic computer proficiency with willingness to learn new systems
• Attention to detail and quality focus
• Ability to work collaboratively in a team environment
• Physical capability to handle merchandise (up to 50 lbs regularly)

Nice To Haves

• Previous eCommerce or retail experience (eBay, Amazon)
• Experience with photography and basic photo editing
• Familiarity with Microsoft Office Suite
• Background in social service or faith-based organizations

Responsibilities

• Curate and process high-quality merchandise for our online platforms
• Capture professional product photography using studio equipment
• Create detailed, engaging product listings on eBay and other platforms
• Handle customer inquiries with care and professionalism
• Process orders and ensure optimal packaging for shipping
• Participate in authentication processes for designer items
• Maintain organized workspace and inventory systems
• Contribute to meeting department productivity goals

Benefits

• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options
• Generous paid time off: Vacation days (accrual starts immediately)
• Generous paid time off: Sick leave with discretionary days
• Generous paid time off: Personal days and floating holidays
• Generous paid time off: Paid holidays with immediate eligibility
• Comprehensive systems training
• Ongoing professional development opportunities
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees