Sales Associate - Ecommerce
About The Position
The primary purpose of this role is to maintain customer service according to company standards, generate sales, and handle various operational tasks including housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention, all in adherence to company policies and store standards. Essential duties involve greeting and acknowledging every customer, answering customer questions, and assisting them in finding products. The associate will also answer incoming phone calls and maintain constant radio communication with all other associates. A comprehensive knowledge of Coastal Farm products and an awareness of all product knowledge information and merchandise promotions are required. The role includes assisting with floor moves, merchandising, display maintenance, and store housekeeping. Additionally, the Sales Associate may be required to help in other departments as needed and perform daily cleaning tasks such as vacuuming, replacing trash bags, and sweeping the department floor, along with other assigned duties.
Requirements
- Proven written and verbal communication skills
- Strong interpersonal skills
- Ability to adapt to rapidly changing work environments and to shift priorities accordingly
- Familiar with how to operate a computer system and email
- Strong attention to detail
Nice To Haves
- Familiar with standard retail concepts and practices
Responsibilities
- Maintain customer service as per company standards
- Generate sales
- Perform housekeeping
- Execute merchandising
- Handle signing
- Handle pricing
- Perform point of sale operations
- Process freight
- Practice loss prevention in adherence to all company policies and store standards
- Greet and acknowledge every customer
- Answer customer questions
- Help customers find the location of products
- Answer incoming phone calls
- Maintain constant radio communication with all associates
- Maintain an awareness of all product knowledge information and merchandise promotions
- Assist in floor moves
- Assist in merchandising
- Assist in display maintenance
- Assist in store housekeeping
- Help in other departments when needed
- Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor
- Perform other duties assigned as needed
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
