eCommerce Clerk

Macey's (Associated Food Stores, Inc)•Lehi, UT

1d•$14 - $16•Onsite

About The Position

This role is responsible for managing the eCommerce ordering process, ensuring excellent customer relations, and efficiently fulfilling online orders. The position involves operating a cash register, using hand scanners and tablets for order picking, and maintaining knowledge of store products and procedures. The eCommerce Clerk will also contribute to a positive team environment and uphold company standards.

Requirements

Minimum Age: 16 Years
Proficiency in using hand scanner and tablet
Knowledge of all product locations throughout the store
Knowledge of current produce codes, fresh meat and grocery items
Ability to select quality products for guests
Knowledge and adherence to all ID policies on tobacco and/or alcohol purchases
Ability to maintain productivity standards per company guidelines
Ability to complete all responsibilities within company guidelines and procedures

Nice To Haves

Opportunities for advancement

Responsibilities

Exhibit and develop maximum customer relations through a friendly and courteous behavior.
Keep a clear standard of communication in the eCommerce ordering process. Maintain communication records and reports as outlined in the eCommerce protocol.
Operate cash register and perform all related checkout procedures in a fast, efficient, and accurate manner. Implement all related security and cash drawer accounting procedures as outlined by company policies and as directed management.
Exhibit proficiency in using the hand scanner and tablet required to pick items for eCommerce orders as outlined and trained.
Know proper bagging techniques for guest purchases and apply them in a fast and efficient manner in compliance with recommended company procedures.
Provide professional example for other store team members to follow.
Possess knowledge of all product locations throughout the store.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain knowledge of current produce codes, fresh meat and grocery items, and have ability to select quality products for guests.
Possess knowledge and follow all ID policies on tobacco and/or alcohol purchases.
Maintain productivity standards per company guidelines.
Complete all responsibilities within company guidelines and procedures as directed by eCommerce Supervisor.