EBT Program Specialist

State of Nebraska•Lincoln, NE

1d•Onsite

About The Position

The Department of Health and Human Services is seeking motivated individuals with a passion for "helping people live better lives" to join our Office of Economic Assistance Team and fill the role of EBT Program Specialist. The essential purpose of this position is to support the Program Integrity manager with all aspects of EBT. Under limited supervision, this role plans and coordinates the development, administration, and evaluation of a statewide health and human services program(s). The specialist serves as a resource and consultant to provide technical assistance/advice to agency staff, clients, and service providers. They will research and develop program policy and perform quality assurance analysis and evaluation of assigned program(s), and perform related work as assigned. "You have the passion; we have the opportunities – let’s make a difference for Nebraskans!"

Requirements

Bachelor’s degree, or equivalent coursework/training, in public administration, social/behavioral sciences, healthcare, human services or other program related field.
Professional experience working in a human/social service or health care agency with responsibility for planning or evaluation services, programs or operational policies and practices may substitute in lieu of the educational requirement.
Valid driver's license or the ability to provide independent authorized transportation.
Knowledge of: the principles and practices of public administration; procedure and policy development; methods and techniques of program planning; federal and state laws, rules, regulations and procedures pertaining to health and human services programs; public funds and budgeting methods; the principles and techniques of adult learning; quality assurance mechanisms; principles and techniques of planning, monitoring and evaluating human services programs and service delivery systems.
Skill in: interpreting and/or clarifying policy to interested groups; conducting formal presentations to provide education and share information.
Ability to: plan, organize and direct a major program; work collaboratively in a team setting; analyze, develop and organize materials; establish and maintain positive relationships with agency staff, service providers/contractors, community organizations and clients; communicate electronically, on paper or in person to promote, explain, discuss, advise and interact with interested groups on various program issues and problems; prepare and review technical documents such as summaries of state and federal regulations, action plans, reports, contracts and grants; understand, interpret and apply instructions, laws, rules, policies and procedures pertinent to the program; exercise independent critical thinking skills; maintain liaison with community representatives and other governmental agencies.

Nice To Haves

Education, training, and/or experience with public assistance programs, such as SNAP, TANF, WIC, etc.
Experience working with contracted service vendors.
Experience working directly with community agencies or stakeholders and developing communication materials.
Experience working with and interpreting federal and state regulations.

Responsibilities

Support the Program Integrity manager with all aspects of EBT including: Issuance activities, Assisting clients, Working with EBT vendor and contracts, EBT issuance oversight and evaluation, Special EBT issuance and usage programs, Public records requests and similar.