Eating Disorders Program Manager

Children's Wisconsin•Milwaukee, WI

About The Position

Children’s Wisconsin is seeking a Program Manager to provide strategic and operational leadership for its Eating Disorders Program across inpatient and ambulatory settings. The manager partners with the Medical Director and Program Director to execute program strategy, support growth and service expansion, improve quality and patient outcomes, and optimize care delivery. The role serves as a key liaison among clinical teams, primary care providers, regional sites, and external partners to strengthen care coordination, improve the patient experience, and advance the program’s mission and performance goals. The position operationalizes program priorities, coordinates care workflows across inpatient, ambulatory, and community-based settings, leads interdisciplinary initiatives, monitors performance and outcomes, and identifies process improvements. It also contributes to strategic planning and business cases for program growth and innovation, and develops and monitors department budgets in collaboration with program leadership.

Requirements

Bachelor’s degree in healthcare, business, or a related area.
At least 5 years of related healthcare experience.
Work Monday through Friday on first shift; weekend hours as needed to consult by phone.

Nice To Haves

Master’s degree in healthcare, business, or a related area.
Experience in a pediatric healthcare setting.
Experience in project, program, or people leadership.
Experience with the care of patients with disordered eating.

Responsibilities

Translate the Eating Disorders Program’s strategic vision and priorities into actionable plans, initiatives, and operational processes.
Lead program growth, development, and service expansion across the continuum of eating disorder care.
Coordinate services and operational workflows across inpatient, ambulatory, and community-based settings to promote seamless care and continuity.
Attend relevant inpatient and ambulatory meetings to stay informed about operational updates.
Serve as a primary liaison among primary care providers, regional sites, referral partners, and external organizations to strengthen collaboration, access, and care coordination.
Connect eating disorder team members across disciplines and settings, including Adolescent Medicine, Hospital Medicine, Clinical Nutrition, Social Work, Psychology, Nursing, and Case Management, and promote teamwork and collaboration.
Lead interdisciplinary projects and initiatives that advance program objectives, improve care delivery, and support organizational priorities.
Monitor program quality, performance metrics, patient outcomes, and experience measures; identify opportunities to improve effectiveness and meet program goals.
Use data, stakeholder feedback, and operational insights to identify and implement process improvements that enhance efficiency, access, and patient-centered care.
Support strategic planning by evaluating emerging needs, developing business cases, and advancing opportunities for growth and innovation.
Develop and monitor department budgets in collaboration with the Program Director and Medical Director, anticipating and explaining variances in a timely manner.