Community Residence Counselor - Eating Disorders

Mass General Brigham•Belmont, MA

1d•$23 - $31•Onsite

About The Position

The Community Residence Counselor (CRC) provides direct patient care and participates in the therapeutic milieu under the direction of the Program Manager and within the scope of defined practice. The role is part of the Klarman Eating Disorders Center, which provides multi-month residential and partial treatment for eating disorders, including anorexia, bulimia, binge eating disorder, and ARFID. Training integrates an evidence-based approach to treating these individuals. The CRC supports residents with daily routines, activities of daily living, appointments, medication reminders, meal preparation, transportation, and personal care as needed. The role also involves documenting care, communicating relevant observations to the clinical team, and following hospital and program policies and protocols.

Requirements

High school diploma or equivalent required.
Massachusetts Medication Administration Program Certification (MAP) required.
One year of patient care or related experience preferred, preferably in a psychiatric setting; 1–2 years preferred.
Strong time-management skills.
Excellent verbal and written communication skills.
Ability to work as part of a team.
Commitment to professional growth and competency.
Basic computer skills to use electronic or online systems, including PRISM, for communication, clinical, and administrative purposes.
Physical ability to participate in patient activities.
Ability to drive and transport patients may be required based on role and location.

Nice To Haves

Bachelor’s degree in a related field preferred; experience cannot substitute for the degree.
Class D passenger vehicle driver’s license preferred.
Familiarity with Epic preferred.
Patient care or related experience in a psychiatric setting preferred.

Responsibilities

Provide direct patient care in accordance with the current treatment plan and under supervision of the Nurse Manager, Clinical Coordinator, and Charge Nurse.
Provide and supervise community activities according to patient needs.
Remain awake and alert while on the job.
Assist patients in maintaining and keeping appointments.
Complete clear, concise, and timely documentation and shift notes.
Establish helpful relationships with patients while maintaining professional boundaries.
Participate in patient rounds, status checks, and teams according to program guidelines.
Complete assigned patient care tasks according to program guidelines and daily assignment sheets.
Help manage the therapeutic milieu effectively.
Provide patients with direction and supervision as needed.
Follow established hospital and program policies, procedures, and protocols.
Communicate information about the patient milieu and therapeutic environment to appropriate staff in a timely manner.
Communicate observations about medication side effects and physical or emotional changes to appropriate medical staff in a timely manner.
Encourage patients in activities of daily living.
Assess sleep patterns, help patients develop more appropriate sleep cycles, and notify the clinical team as necessary.
Complete mandatory annual in-service requirements, including CPR and de-escalation training.
Attend and participate in rounds and case conferences when appropriate.
Support residents with daily routines, medical reminders, meal preparation, transportation, and personal care as needed.
Participate in patient activities as required by the role.