East Coast Processing Team Lead (Remote)

The Mortgage Talent NetworkFlat, MO
Remote

About The Position

A large independent mortgage banker is looking for a hands-on leader to run its corporate processing operation. You'll manage a team of up to 10 senior processors handling a full mix of purchase and refinance business — conventional, government, non-QM, and renovation — with processors averaging 25-30 closed units a month. This is a pure leadership seat: you won't be processing files yourself, you'll be building, coaching, and running the team that does. This is a corporate/centralized processing leadership role, not a branch-level position. Candidates need large-IMB corporate processing management experience to be considered.

Requirements

  • Leadership experience running a corporate/centralized processing team at a large IMB (branch processing leadership does not meet this requirement).
  • Track record managing 8-10+ processors, including performance management and coaching
  • Solid grounding in conventional, government, non-QM, and renovation lending
  • Working knowledge of RESPA, TILA, HMDA, and Reg B

Responsibilities

  • Manage day-to-day performance across the processing team — coaching, training, quality control, and ongoing development.
  • Run weekly one-on-ones, team meetings, and department calls, and keep timekeeping, attendance, and overtime on track.
  • Assign files across the team, monitor turn times against SLA, and keep the team's pipeline moving.
  • Hold weekly pipeline reviews with branch partners and step in on underwriting or closing escalations that need extra muscle.
  • Spot-check files for quality and training gaps, review borrower credit/income/asset documentation ahead of underwriting submission, and keep the pipeline compliant with RESPA, TILA, HMDA, and Reg B — including timely disclosures and redisclosures.
  • Serve as the go-to contact for Branch Managers and Operations, work alongside other Team Leads and the Regional Corporate Processing Manager, and support Closing, Secondary, and Servicing in clearing outstanding suspense items.
  • Keep the LOS notes current and respond to email/phone within SLA.
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