Early Learning Center Family Advocate

National Children's Center•Washington, DC

1d•$65,000 - $72,000•Onsite

About The Position

National Children’s Center, Inc. is a nonprofit organization that is one of the region’s largest providers of services for individuals with developmental disabilities, offering an array of services to infants, toddlers, preschoolers, and adults in the Washington metropolitan area. Our mission is to provide a lifetime of opportunities for people with intellectual and developmental disabilities. The Family Advocate is responsible for providing quality case management and supportive services to families enrolled at Early Learning and Early Intervention Center. The Family Advocate is a lead member of the CARE Team and coordinates the delivery of access to services through childcare, parenting, health and wellness, therapeutic, workforce development and other family support services according to the ELC Family Success Matrix.

Requirements

Mission and culture alignment.
Ability to problem-solve, handle crises, and work with families and children of various cultures and socio-economic backgrounds.
Excellent organizational, time management, and communication skills.
Ability to work both independently and collaboratively.
Must demonstrate flexibility in work settings, maturity of judgment, and ability to work collegially.
Must have ability to maintain a cooperative, diplomatic working relationship with co-workers, supervisors, families and the community.

Nice To Haves

Demonstrated knowledge of local social service resources preferred.

Responsibilities

Serve as the lead member of the CARE Team.
Maintain a family caseload of at least 45-50 families and based on prioritization.
Ensure families progress on the ELC Family Success Matrix through ongoing case management and monitoring and refer children to the multi-disciplinary team in coordination with the Education team and other program areas.
Maintain child files and Child Plus by entering case notes, referrals, family partnership agreements and other follow-up services.
Assist families with kindergarten transition, including providing registration information and coordinating kindergarten visitations.
Support families in crisis situations and their progress toward self-sufficiency with appropriate resources and interventions, aligned to the Family Success Matrix.
Provide support services to families, including providing education, health, nutrition, and social services support and resources.
Assess family needs and support partners around identifying and pursuing family goals, particularly in housing, education, employment, mental health and child care.
Collaborate with other non-profits and city agencies to coordinate families’ services and resources.
Support family engagement in all aspects of NCC ELC programming through planning parent workshops, securing guest speakers, and implementing parent activities based on parent interests and the ELC Family Success Matrix.