Early Intervention Trainer

ROCKY MOUNTAIN HUMAN SERVICES•Denver, CO

1d•$27 - $30•Onsite

About The Position

The Early Intervention Trainer delivers training to new and existing Service Coordinators in the Early Intervention department. The role creates, implements, organizes, and maintains training materials, and provides or coordinates additional training and workshops based on department needs. It also manages new-hire competency evaluations, identifies training opportunities, and develops courses to address identified needs. The trainer supports onboarding and continued professional development, reviews audit findings and feedback to identify training gaps, and works with department leadership to meet contractual training requirements and improve program quality. The role collaborates with coordinators, supervisors, trainers, mentors, and committees; monitors trainees’ progress and readiness to take on case-management responsibilities; and maintains current process manuals, handbooks, SharePoint resources, and staff communications. This position is part of the EI Colorado contract. Offers above the position’s current salary require EICO approval. Rocky Mountain Human Services is an Equal Opportunity Employer committed to racial, ethnic, and cultural diversity and the goals of the Americans with Disabilities Act.

Requirements

Bachelor’s degree in social work or a related field, or five years of case-management experience.
Knowledge of resources, policies, and the history of Early Intervention systems at local, state, and national levels.
Excellent verbal and written communication skills.
Excellent organizational skills and ability to multitask.
Ability to manage multiple simultaneous projects and meet deadlines.
Knowledge and understanding of supporting families whose children have delays and/or disabilities.
Ability to maintain strict confidentiality.
Ability to analyze information and use sound judgment when making recommendations or solving problems.
Basic skills using computer software programs.
Strong customer-service skills in mediation and conflict management.
Knowledge of community and training resources related to Early Intervention.
Skill in facilitating content, engaging audiences for extended periods, and gathering feedback.
Excellent interpersonal and problem-solving skills.
Valid driver’s license and proof of motor vehicle insurance.
Personal vehicle in good operating condition for work use.
No major driving violations in the past three years and no more than two moving violations in the past three years.
Ability to meet and maintain agency driving requirements and operate agency vehicles.
Ability to drive a personal or company vehicle.
Ability to lift and/or carry 20 pounds.
Ability to sit, stand, and walk for reasonable periods of time.
Ability to meet or work with clients in a variety of settings.

Nice To Haves

Two years of case-management experience working with people with developmental disabilities and their families.
Ability to read, write, and speak Spanish fluently.

Responsibilities

Provide initial training and onboarding to new Service Coordinators, including creating a training calendar and reviewing department procedures, processes, and system regulations.
Coordinate shadowing opportunities for new staff.
Develop and implement ongoing training to support Service Coordinators’ professional development.
Request and track feedback from Service Coordinators and department leadership and apply it when appropriate to improve program quality.
Review audit findings to assess training gaps and needs among new and existing staff.
Support Early Intervention leadership in meeting contractual training requirements and recommend training, system, and quality improvements.
Attend supervision and other meetings as directed by the supervisor.
Identify and report team activities and issues that affect delivery of services and supports.
Complete documentation required by contractual, organizational, and legal requirements.
Collaborate and problem-solve with Service Coordinators, leadership, trainers, mentors, and organizational committees.
Work across programs as needed to meet training needs.
Maintain and update department process manuals, handbooks, and SharePoint training resources.
Keep supervisors apprised of trainee performance during training, shadowing, mock meetings, and other learning opportunities.
Monitor when new Service Coordinators are ready to take on additional case-management tasks and delegate those tasks when appropriate.
Compile staff updates and send Trainer Reports when needed.
Facilitate Lunch and Learns on various topics when appropriate.
Meet or work with clients in a variety of settings and communicate with families, caregivers, stakeholders, advocates, and providers.
Coordinate and facilitate client services with clients, families, and appropriate community agencies.
Participate in treatment-program planning and dispositional and discharge planning.
Attend staff, team, and department meetings, and attend in-services, staffing, and other meetings with supervisor approval.
Participate in agency and community planning and education; serve on committees if appointed.
Drive a personal or company vehicle as required and maintain prompt, regular attendance.
Perform related work as assigned.