E911 Dispatcher I/Trainee
About The Position
Receives and prioritizes emergency and non-emergency telephone calls from the public. Evaluates and dispatches appropriate emergency service agencies such as, police, fire and emergency medical units. Processes information using a computer-aided dispatch (CAD) system. This position maintains radio communications with public safety units in the field, retrieves and enters computer data, operates TDD/TTY and other related communications equipment. Work is performed under general supervision by the Dispatch/Communications Shift Supervisor and the Director. Montgomery County, Tennessee, is home to Clarksville, the state’s fifth-largest city. Located just 40 miles from Nashville and within a day’s drive of most major U.S. cities. The area offers a vibrant mix of history, innovation, and outdoor recreation with over 30 parks and trails like the scenic Clarksville Greenway. Regularly named one of Money Magazine’s, “Best Places to Live,” the community features a low cost of living, a growing downtown, and strong environmental initiatives, including new solar farms. Home to Fort Campbell, Austin Peay State University, and major employers like Google, LG, Hankook, and Amazon, Montgomery County is a hub of opportunity. The County Government operates 40+ departments and offers excellent benefits, including TCRS retirement plans. Join us and see why Montgomery County is a top choice for living and working in Middle Tennessee.
Requirements
- Ability to receive and prioritize emergency and non-emergency telephone calls.
- Ability to evaluate and dispatch appropriate emergency service agencies.
- Proficiency in using a computer-aided dispatch (CAD) system.
- Ability to maintain radio communications with public safety units.
- Skill in retrieving and entering computer data.
- Ability to operate TDD/TTY and other related communications equipment.
Responsibilities
- Receives and prioritizes emergency and non-emergency telephone calls from the public.
- Evaluates and dispatches appropriate emergency service agencies such as, police, fire and emergency medical units.
- Processes information using a computer-aided dispatch (CAD) system.
- Maintains radio communications with public safety units in the field.
- Retrieves and enters computer data.
- Operates TDD/TTY and other related communications equipment.
Benefits
- TCRS retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
