e-Commerce Associate

Goodwill Southern California•Los Angeles, CA

22h

About The Position

Goodwill Southern California is hiring an entry-level E-Commerce Production Associate to support its growing e-commerce team. The team focuses on growing direct-to-consumer sales, improving the web shopping experience, and updating web content for effective merchandising. The position offers exposure to multiple aspects of e-commerce and involves processing merchandise and donations, evaluating and researching products, preparing and listing items for sale, and meeting production goals. Candidates should be organized, comfortable with data entry and Excel, interested in Goodwill’s mission, and attentive to detail. A background and drug screen are required.

Requirements

High school diploma or GED.
Basic computer skills and ability to learn inventory and listing systems.
Ability to follow processes, meet production goals, and maintain accuracy.
Strong attention to detail and organization, and willingness to learn.
Ability to handle confidential information.
Background and drug screen required.
Shift flexibility and overtime when needed.

Nice To Haves

One year of experience in retail, warehouse, production, or a related environment is preferred.
Experience handling merchandise, sorting, or working with inventory is a plus.
Passion for Goodwill’s mission, excellent communication skills, and comfort with data entry and Excel.

Responsibilities

Receive, sort, label, and scan incoming merchandise and donations.
Load and unload trucks and assist with material handling as needed.
Inspect merchandise for quality and sale readiness.
Use systems such as NOS to complete product check-in and quality control.
Research items to determine product details, value, and appropriate titles.
Operate testing tools or equipment as needed, including for jewelry or specialty items.
Photograph merchandise and create accurate product descriptions.
List items for sale according to established standards.
Meet or exceed daily processing and production goals.
Maintain accurate production logs and records.
Follow safety guidelines and product-flow processes.
Maintain a clean, organized, and safe work environment.

Benefits

Discount at Goodwill SoCal retail locations.
Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
Employee Assistance Program offering mental and physical wellness, financial and legal resources, and career and education partners.
Medical, dental, and vision insurance for eligible full-time positions.
Flexible Spending Account (FSA) for eligible full-time positions.
Life insurance for eligible full-time positions.
403(b) retirement plan for eligible full-time positions.
Paid time off (PTO) for eligible full-time positions.
Tuition reimbursement for eligible full-time positions.
Opportunity to grow within Goodwill’s retail leadership pathway.
Supportive, mission-driven culture focused on developing people and strengthening communities.