E-Commerce Associate

Goodwill NYNJ•South Hackensack, NJ

1d•$17

About The Position

Goodwill Greater New York and Northern New Jersey is seeking an experienced E-Commerce Associate to support online sales operations. The role involves preparing, listing, and fulfilling secondhand goods through listing software and digital marketplaces such as ShopGoodwill, eBay, and The RealReal. The associate helps maximize the value of donated goods while maintaining quality standards, protecting company assets, and ensuring efficient order fulfillment. This is a production-environment position requiring long periods of standing, up to eight hours per day. The regular schedule is 9 a.m.–5 p.m., Monday through Friday; overtime may involve working Saturday instead of one weekday. Activities may change or be added to meet business needs with management approval.

Requirements

Ability to operate a digital phone (Android or Apple).
Ability to lift and carry up to 50 pounds.
Ability to work with minimal supervision.
Ability to speak, read, write, and understand English.
Strong attention to detail and ability to follow instructions.

Nice To Haves

High school diploma or GED preferred.
Basic computer proficiency preferred.

Responsibilities

Photograph merchandise according to eCommerce quality and brand standards.
Work in a fast-paced production environment and meet daily production goals and key performance indicators.
Assist with listing preparation, quality assurance, and product presentation.
Sort, clean, identify, and prepare donated items for photography and online sale.
Pull, fill, shelve, and rotate merchandise as needed.
Support packing, shipping, and fulfillment of eCommerce orders.
Assist shipping staff with inquiries and order-related needs.
Help maximize the value of items through proper handling, selling, and presentation to customers.
Safeguard company property, including donated goods and equipment.
Protect business assets and report incidents of theft or unauthorized possession.
Maintain organized and accurate shelving and storage areas.
Promote teamwork by sharing knowledge and cooperating with colleagues.
Demonstrate courtesy, professionalism, sensitivity, and strong interpersonal skills.
Follow safety rules, company policies, and procedures.
Work overtime as required.
Perform other job-related duties as assigned.