E-Commerce Processor (Sports)

GOODWILL IND OF THE CHESAPEAKE INC • Baltimore, MD

13h

About The Position

The E-Commerce Processor (Sports) researches, evaluates, photographs, and prepares online listings for sports memorabilia and collectibles sold through ShopGoodwill.com. The role focuses on identifying sports-related merchandise—including trading cards, autographed items, vintage sports equipment, jerseys, and photographs—and assessing identifying features, condition, authenticity indicators, and potential market value using sports knowledge, internet research, and reference resources. The position also supports accurate pricing and online merchandising by researching comparable items and market trends. The employee is expected to meet daily production goals while maintaining accuracy, quality, safety, housekeeping standards, and department policies, and to promote Goodwill’s mission and values through responsible stewardship of donated merchandise.

The position requires a high school diploma or equivalent. Previous online business experience and product knowledge are preferred. The employee must be able to manage multiple tasks with frequent interruptions and minimal direct supervision, use computers and online research tools, communicate professionally, follow verbal instructions, maintain strong organization and attention to detail, and collaborate with the team. Physical demands include lifting up to 100 pounds, frequent lifting or carrying of objects up to 50 pounds, and regularly standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling, and using hands and fingers to handle objects. The work environment may include moving mechanical parts, wet or humid conditions, fumes or airborne particles, and outside weather; noise is usually moderate. The role reports to the Manager on duty.

Requirements

• High school diploma or equivalent.
• Ability to manage multiple tasks and assignments while handling frequent interruptions and working with minimal direct supervision.
• Proficiency with computers, internet-based research, and online tools for identifying, evaluating, and researching sports memorabilia and collectibles.
• Ability to communicate clearly and professionally in person and over the telephone.
• Ability to understand, follow, and accurately carry out verbal instructions.
• Strong attention to detail and organizational skills, with the ability to maintain accuracy and meet daily production goals.
• Ability to collaborate as part of a team and contribute to continuous improvement in research, evaluation, and online listing processes.
• Ability to meet the stated physical requirements, including lifting up to 100 pounds.

Nice To Haves

• Previous online business experience.
• Product knowledge.

Responsibilities

• Sort sports memorabilia and collectibles, identifying items such as trading cards, autographed memorabilia, vintage sports equipment, jerseys, photographs, and other sports-related merchandise.
• Research, evaluate, and document memorabilia by examining identifying marks, signatures, labels, condition, and other characteristics to assess authenticity indicators and potential market value.
• Photograph sports memorabilia and collectibles and prepare accurate, informative, engaging product descriptions for ShopGoodwill.com listings.
• Research comparable items and current market trends to support identification, pricing, and online merchandising.
• Meet or exceed daily production goals while maintaining accuracy, quality, and attention to detail.
• Follow safety procedures, housekeeping standards, and department policies.
• Promote Goodwill’s mission and values through professional conduct and responsible stewardship of donated merchandise.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED