E-commerce Operations Specialist - Intern

Dealmoon Group•Richardson, TX

4d•Hybrid

About The Position

Shopen AI is seeking an E-commerce Operations Specialist Internship to support product sourcing, daily product operations, content creation, and performance optimization. The ideal candidate should have a strong understanding of U.S. consumers, social media trends, and popular products, with good judgment on what products may appeal to different audiences, including younger consumers, professionals, families, and household shoppers.

Requirements

Exceptional written English and the ability to create natural, culturally fluent content for U.S. consumer audiences.
Comfortable using data to support product and operational decisions.
Strong interest in e-commerce, consumer products, online shopping, and social media trends.
Good understanding of U.S. consumer behavior and the needs of different customer groups.
Strong product sense with the ability to identify trending, attractive, and commercially promising products.

Nice To Haves

Familiarity with platforms such as Amazon, TikTok, Instagram, Reddit, and major U.S. e-commerce websites is preferred.

Responsibilities

Research and select trending, high-value, and high-potential products across e-commerce platforms, social media, affiliate networks, and merchant partners.
Evaluate products based on price, discounts, reviews, popularity, market demand, and target customer fit.
Stay up to date with social media trends, viral products, seasonal demand, and changing U.S. consumer preferences.
Create, update, and maintain product listings, including product information, pricing, images, discounts, and links.
Monitor products for price changes, expired deals, out-of-stock status, broken links, and other listing issues.
Update, replace, or remove products to keep the platform accurate, competitive, and relevant.
Monitor product performance using metrics such as impressions, clicks, CTR, conversions, and engagement.
Identify high-performing and underperforming products and make recommendations on promotion, replacement, or removal.
Use product data, user behavior, and market trends to improve future product selection and merchandising decisions.
Write promotional articles, product recommendations, deal highlights, buying guides, and product collections.
Create clear and engaging content tailored to different customer groups, shopping needs, and product categories.
Develop strong promotional angles based on product benefits, pricing, trends, social media interest, and customer needs.
Select and organize products for homepage placements, featured collections, seasonal campaigns, and special shopping events.
Support major campaigns such as Prime Day, Back to School, Black Friday, Cyber Monday, and holiday promotions.
Optimize product placement and campaign selections based on performance, trends, seasonality, and audience relevance.