E-Commerce Live Sales Specialist- San Jose
Salvation Army Careers•San Jose, CA
•Onsite
About The Position
The Live Sales Specialist plays a key leadership role within the Ecommerce team, responsible for planning, hosting, and executing live sales events across designated platforms. This individual serves as the primary on-camera presenter and strategist, sourcing and curating merchandise, setting the tone for live shows, and driving viewer engagement and sales performance. The Specialist will work closely with support staff to ensure seamless show operations and deliver an exceptional customer experience during all live events.
Requirements
- High school diploma or equivalent required
- Proven experience in live selling, ecommerce, or content creation, especially in high-volume or customer-facing roles.
- Confident and engaging presence; comfortable speaking and presenting on camera.
- Ability to work collaboratively in a team environment.
- Capable of multitasking and performing well under pressure with minimal supervision.
- Verifiable experience in identifying high-quality and designer brand merchandise
- Organized, detail-oriented, and capable of making quick decisions in a fast-paced, live environment.
Nice To Haves
- background in marketing, performance, retail, or a related field is preferred.
- Social media or livestreaming experience is a plus.
Responsibilities
- Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
- Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
- Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
- Serve as the main on-air talent, engaging customers through product storytelling, real-time interaction, and strategic promotion to drive conversions.
- Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real-time with accuracy and professionalism.
- Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post-sale documentation.
- Identify trends, high-performing categories, and customer preferences, and adjust live sale strategies accordingly.
Benefits
- no-fee program to assist men & women in their journey to complete our rehabilitation program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
