E-Commerce Lifecycle Coordinator

Living Spaces • La Mirada, CA

1d

About The Position

The E-Commerce Lifecycle Coordinator sits on the E-Commerce team and focuses on understanding customer needs to improve the digital experience. Primary responsibilities include overseeing the email production pipeline, ensuring product information accuracy, and supporting customer engagement channels. Beyond these core responsibilities, the role will contribute to broader e-commerce initiatives, including A/B testing, SEO, business automation, and site functionality. The role interfaces with web development, data science, guest services, retail, and merchandising teams. It is highly collaborative and blends creativity, technology, and customer-centric thinking to drive engagement and conversion. Strong project management and communication skills are essential, and while furniture industry experience isn’t required, curiosity and a desire to learn are key.

Requirements

• Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in marketing, business administration, English, communications, or interior design.
• 1+ year(s) of related work experience in marketing or web analytics and project management.
• Proficient experience in Microsoft Office including Excel.

Nice To Haves

• Knowledge of web analytics is a plus.
• Furniture industry experience isn’t required, but curiosity and a desire to learn are key.

Responsibilities

• Support the ongoing management and optimization of digital communication channels, including AI-driven experiences, to ensure quality, relevance, and alignment with customer needs.
• Partner with Merchandising team and vendors to maintain accurate and complete product details across the digital experience.
• Coordinate the preparation, review, and handoff of email creative assets to ensure campaigns are production-ready and launched on schedule.
• Assist with lifecycle campaign and workflow execution through coordination with email designers and developers.
• Identify and report website bugs or issues to the appropriate teams to ensure a smooth and reliable online experience.
• Support A/B testing and business automation initiatives by helping review setup and execution.
• Contribute to SEO efforts by ensuring accurate product content and optimizing on-page elements for search visibility.
• Create dashboards and status updates to help manage and communicate progress across multiple initiatives.
• Maintain a strong understanding of customer behaviors and needs to inform engagement strategies.

Benefits

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)
• Overtime pay is available for eligible, non-exempt Team Members.
• Reimbursement for expenses as required by applicable law and Company policy.
• Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level