E-Commerce Fulfillment Specialist

Gypsum Management and Supply•Suwanee, GA

4d•Onsite

About The Position

The E-Commerce Fulfillment Specialist is responsible for overseeing the digital order fulfillment process to ensure timely and accurate delivery of products to customers. This role involves managing order routing, coordinating with shipping partners, and implementing efficient processes to optimize the fulfillment workflow across all online marketplaces.

Requirements

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Proven experience in e-commerce fulfillment, warehouse management, or logistics.
Experience identifying gaps in fulfillment process and assisting in patching and optimizing workflows.
Proficiency in inventory management software and MS Excel.
Ability to manage multiple priorities and adopt new technologies as needed.
Must be able to problem solve and prioritize tasks.
Must be able to manage stress depending on deadlines and ongoing projects.
Must be able to multitask.
Must be able to receive and analyze information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement and initiative.

Responsibilities

Oversee order processing from receipt to delivery.
Manage daily warehouse activities and fulfillment processes.
Coordinate with vendors to resolve issues shipping and fulfilling items.
Monitor inventory levels and ensure accurate listing status across marketplaces.
Implement process improvements for efficiency and accuracy.
Assist customer service team as needed regarding order fulfillment issues.
Assist merchandising in promotions planning based on inventory levels, channel inventory, product relationships, etc.