E-Commerce Fulfillment Associate

GOODWILL OF NORTH FLORIDAJacksonville, FL
Onsite

About The Position

The e-Commerce Fulfillment Associate is responsible for performing a variety of duties that support Goodwill of North Florida's on-line sales of donated items. The incumbent will be assigned a primary role but will be cross-trained in several different areas that may include listing products, taking photographs and fulfilling orders.

Requirements

  • High School or GED preferred
  • Some work experience and knowledge of brand names and styles helpful
  • Good communication skills
  • Must be able to demonstrate good judgment in recognizing items appropriate for sale
  • Able to follow instructions and comply with policies and procedures
  • Able to maintain good relationships with coworkers and management and work well in a team environment
  • Must be flexible and willing to learn
  • Data entry and typing skills
  • Must have basic computer skills including navigating on the internet and web-browing
  • Must be familiar with key Internet sites including eBay and Amazon
  • Must be able to read, write and speak English fluently
  • Must be able to lift 50 pounds

Responsibilities

  • Pull sold orders from inventory
  • As needed, pull sold items for customer pick up and secure in designated area
  • Properly package sold product
  • Create Shipping Labels following UPS and USPS guidelines
  • Monitor packing supplies
  • Monitor completion of daily shipments and maintain monthly shipping manifests
  • Maintain cleanliness and organization in the fulfillment area
  • Meet minimum shipping goals
  • Processing donations adhering to Goodwill's standards and guidelines
  • Regularly meeting or exceeding quota standards
  • Maintaining a clean and safe work area
  • Following all safety procedures
  • Following all Loss Prevention guidelines and safety/security measures
  • Other duties may be assigned as business needs require
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