E-Commerce Electronics Specialist - Full Time - No Weekends

Goodwill Industries of South Central Wisconsin • Madison, WI

8d • Onsite

About The Position

Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures. This role involves researching relevant data, composing accurate product listings with precise details, completing inventory tickets, and testing electrical items. The specialist will also be responsible for removing personal data from technology and using various equipment to authenticate or determine value. All duties are to be performed within the framework of Goodwill's Core Values.

Requirements

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of ability to perform computer diagnostics, hardware repairs, software installations, and maintenance.
• Familiarity with major operating systems including Windows, Linux, Mac OS, and resetting protocols for mobile devices.
• An understanding of contemporary computer hardware, both internal and external.
• Familiarity with a broad range of musical instruments (both acoustic and electric guitars).
• High School diploma or equivalent
• Two years’ experience working in an electronics service or performance field.

Nice To Haves

• Knowledge of vintage stereo components and typewriters a plus

Responsibilities

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet.
• Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise.
• Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items.
• Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and musical instruments, when assigned.
• Removes personal data from technology.
• Uses various equipment as needed to help authenticate or determine value.
• Consistently perform all duties within the framework of our Core Values.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED