E-Commerce Jewelry Specialist - Fulltime Dayside - No Weekends!

Goodwill Industries of South Central Wisconsin • Madison, WI

8d • Onsite

About The Position

Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures. This role involves researching relevant data on the internet, composing accurate product descriptions with precise item titles, measurements, and sizes, and ensuring all details, including defects, are included to avoid returns or customer dissatisfaction. The specialist will also complete accurate inventory tickets, transfer items to appropriate areas, and use various equipment to authenticate or determine the value of merchandise.

Requirements

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of and ability to accurate identify common gemstones (size, quality, type) and precious metals.
• High school diploma or equivalent.
• Two years’ experience working in a jewelry-related role such as retail sales, appraisals, jewelry making.

Responsibilities

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet.
• Incorporates appropriate information into product item descriptions.
• Composes accurate descriptions with precise item titles, measurements, and sizes for all merchandise.
• Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items.
• Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Uses various equipment as needed to help authenticate or determine value: loupe, gem tester, software etc.
• Consistently perform all duties within the framework of our Core Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED