E-Commerce Jewelry Associate

Goodwill NYNJ • South Hackensack, NJ

3d • Onsite

About The Position

Receive and process incoming jewelry items, verifying item counts/weight against intake information. Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks). Use testing tools (e.g., electronic gold/metal testers, acid testing kits, diamond/moissanite testers, refractometers, loupes) to determine metal purity (karat/fineness) and identify gemstone type and authenticity. Record test results accurately in inventory management or point-of-sale systems. Photograph jewelry items using standardized lighting setups and equipment to produce clear, consistent, catalog-ready images. Edit photos per company style guidelines. Weigh items and measure stones/metals as needed for pricing or appraisal support. Tag, label, and organize processed items for storage, display, or shipment. Maintain cleanliness and organization of the processing/testing workstation. Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser. Follow all safety protocols when handling testing chemicals (e.g., nitric/hydrochloric acid solutions) and equipment. Maintain strict security procedures around high-value inventory. Protect and secure company assets: product, donations, tools, and systems. Activities are subject to change / be added to meet business needs with management approval.

Requirements

• High school diploma or equivalent
• Strong attention to detail and manual dexterity
• Comfortable using small tools, testing equipment, and digital cameras
• Basic computer skills (data entry, email, inventory software)
• Ability to stand/sit for extended periods and perform repetitive tasks
• Trustworthy and able to pass a background check
• Strong organizational and time-management skills

Nice To Haves

• Prior experience in jewelry, retail, pawn, or appraisal environments
• Familiarity with gemstone identification or metal testing methods (acid testing, XRF analyzers, electronic testers)
• Experience with product photography and lighting
• Knowledge of jewelry hallmarks, karat systems, and common gemstone characteristics
• Coursework or certification in gemology (e.g., GIA) is a plus, but not required

Responsibilities

• Receive and process incoming jewelry items, verifying item counts/weight against intake information
• Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks)
• Use testing tools (e.g., electronic gold/metal testers, acid testing kits, diamond/moissanite testers, refractometers, loupes) to determine metal purity (karat/fineness) and identify gemstone type and authenticity
• Record test results accurately in inventory management or point-of-sale systems
• Photograph jewelry items using standardized lighting setups and equipment to produce clear, consistent, catalog-ready images
• Edit photos per company style guidelines
• Weigh items and measure stones/metals as needed for pricing or appraisal support
• Tag, label, and organize processed items for storage, display, or shipment
• Maintain cleanliness and organization of the processing/testing workstation
• Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser
• Follow all safety protocols when handling testing chemicals (e.g., nitric/hydrochloric acid solutions) and equipment
• Maintain strict security procedures around high-value inventory
• Protect and secure company assets: product, donations, tools, and systems

Benefits

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED