E-Commerce Coordinator

LKQ•Raleigh, NC

7h•Onsite

About The Position

Responsible for processing online orders for company products and/or services, coordinating in-house product order filling, processing and shipping activities to support online orders, and assisting in maintaining product listings and materials on websites and in online marketplaces.

Requirements

High School Diploma/GED.
1+ years of prior telephone sales, internet sales, customer service, and/or route sales.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Basic computer skills.
Regularly uses moderately complex oral and written skills.
Handle multiple tasks or projects simultaneously with moderate complexity.

Nice To Haves

College coursework desired.
Prior automotive experience and knowledge of automotive parts.
Online Marketplace experience, i.e. Amazon or similar.
Photography experience.

Responsibilities

Monitor the health and performance of marketplace storefronts.
Maintain good standings for marketplace stores and their product listings based on guidelines provided
Post and upload product material and listings on websites/portals to support digital marketing programs.
Monitor inventory changes to ensure minimum stock levels and notify management when levels do not support the threshold.
Process orders by entering orders and reviewing orders for correct handling, pricing, quantities, and shipping data.
Respond to customer inquiries and provide technical support on new or existing orders.
Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed by the customer.
Set up special order part numbers that are not regularly stocked.
Assume other duties as assigned.