E-commerce Books Production Associate
About The Position
The E-Commerce Books Production Associate is responsible for sorting, scanning, listing, and shipping of books, media, and vinyl. This role involves operating and loading books into the book sorting machine, meeting productivity standards and production goals, and grading the condition of books according to industry standards. The associate will also collect book orders, prepare shipping labels, package items, and maintain a smooth flow of incoming and outgoing book product. Additionally, the position requires maintaining a clean work environment, demonstrating safe work practices, and contributing to team efforts.
Requirements
- High school graduate or GED equivalency but not required.
- Customer service experience preferred.
- Knowledge of E-Commerce book processes is helpful.
- Knowledge of merchandise and customer service is desirable.
- Ability to work in a fast-paced environment and meet production deadlines.
- Ability to operate automated systems to sort, scan, process, and ship books and media.
- Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
- Internet research skills.
- Ability to learn new technology and software as related to the job.
- Ability to operate an electric pallet jack and stacker (certification and training provided).
- Lift and carry up to 35 to 50 pounds.
- Developed fine motor control (grasp, handle, manipulate objects with fingers).
- Standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing.
- Climbing ladders.
- Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).
- Able to communicate with others effectively both verbally and written, including those who have limited English skills.
- Maintain reliable attendance.
- Organizing, sorting, categorizing, counting, adding, subtracting.
- Problem Solving.
- Internal/external customer service skills.
- Verbal and written communication skills.
- Time management and prioritization skills.
- Accuracy and attention to detail.
Nice To Haves
- Customer service experience preferred.
- Knowledge of E-Commerce book processes is helpful.
- Knowledge of merchandise and customer service is desirable.
Responsibilities
- Effectively perform daily sorting, scanning, and/or listing of ISBN and non-ISBN books, media and vinyl.
- Operate and load books into the book sorting machine.
- Meet productivity standards and production goals.
- Grade the condition of books according to industry standards.
- Collect book orders from warehouse, as needed.
- Prepare shipping labels / package items sold, as needed.
- Maintain a smooth flow of incoming and outgoing book product.
- Maintain a clean work environment.
- Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
- Contributes to team effort by accomplishing related results as needed.
- Perform other duties as assigned.
Benefits
- Training provided for electric pallet jack and stacker operation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
