E-Commerce Associate
Cuckoo Electronics America Inc•Cerritos, CA
•$55,000 - $60,000
About The Position
This role involves assisting in the day-to-day operations of the company's e-commerce business. The E-Commerce Associate will support order processing, inventory management, reporting, and communication with various partners and internal departments. The position requires a proactive individual with strong organizational skills and a keen attention to detail, capable of working effectively in a fast-paced environment and meeting deadlines.
Requirements
- 1-3 years of experience in eCommerce operations
- Familiarity with online retail platforms, including Amazon Vendor Central is a must
- Working knowledge of ERP systems (e.g., NetSuite) and Microsoft Office Suite (especially Excel)
- Strong attention to detail and ability to manage multiple priorities effectively
- Basic understanding of accounting principles and inventory processes
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong organizational and time management skills
- Positive attitude and willingness to learn and grow with the team
Responsibilities
- Assist in processing eCommerce orders across platforms such as Amazon and Walmart
- Support the generation of regular reports and business performance summaries for management review
- Help maintain accurate inventory levels by updating key retail and eCommerce platforms
- Support forecasting and inventory planning activities to help maintain optimal stock levels
- Assist in coordinating shipments and deliveries with 3PL warehouse partners in compliance with company policies
- Manage Customer SLA Expectations and Compliance Chargeback Reporting/Resolutions
- Participate in routine inventory counts and audits to ensure accuracy and consistency
- Assist in managing documentation and data entry within the ERP system (e.g., NetSuite)
- Maintain effective communication with internal departments and external vendors
- Ability to work under tight deadlines and manage multiple tasks simultaneously
- Be proactive and responsible for work and personal actions
- Perform all other duties as assigned and required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
