About The Position

The E-Comm Marketplace Manager owns high-volume Amazon and Walmart marketplace accounts from start to finish, with sole accountability for listings, FBA and WFS shipments, customer disputes, and account health. The accounts have used only a fraction of their potential, and the manager will build on them through bundles, new SKUs, promotions, and platform programs. Strong performance may lead to additional platforms or responsibilities over time.

Requirements

  • Comfort operating a computer and learning new systems quickly.
  • Working knowledge of Amazon and Walmart seller operations.
  • Ability to use SellerCloud or aptitude to learn it.
  • Self-directed and able to run a platform independently.

Nice To Haves

  • E-commerce experience.

Responsibilities

  • Build and manage Amazon and Walmart product listings, including variations, bundles, and new SKUs.
  • Identify sales opportunities through promotions and platform programs that increase sales and move inventory to fulfillment centers.
  • Configure and ship FBA and WFS shipments, including shipments to Canada.
  • Track merchandise in transit and monitor sales in, sales out, and inventory levels.
  • Forecast demand across the platforms.
  • Handle customer messaging, disputes, and A-to-Z claims.
  • Protect and maintain strong account health on each platform.
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