E Branch Call Agent

Leaders Credit Union•Jackson, TN

3d•Onsite

About The Position

At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union. Leaders Credit Union is a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.

Requirements

Has a high school education or GED
6 months or more of financial institution experience would be preferable
Excellent verbal and written communication skills
Provide prompt, accurate, friendly, and professional service to all credit union members and coworkers

Responsibilities

Assist members with all financial transactions via our digital channels (phone, email, web).
Meet and exceed Leaders Credit Union’s established member service standards in all member and coworker interaction.
Answer phones in an efficient manner while maintaining service standards.
Maintain accurate and complete information on member accounts.
Work directly with our members to assist in their financial growth through product referral
Provide members with excellent service through digital interactions