e-Billing Specialist

Benesch Law•Cleveland, OH

4d•Hybrid

About The Position

At Benesch, we are seeking an e-Billing Specialist to join our Cleveland office. This hybrid role offers work-from-home flexibility and is ideal for a detail-oriented problem solver with e-billing expertise. The e-Billing Specialist will play a crucial role in managing the computerized billing process from start to finish, including narrative edits, transfers, unbilled write-offs, and the distribution of month-end prebills and reports for specific timekeepers, ensuring accuracy and timeliness. Benesch is a growing law firm recognized for its positive work environment and commitment to diversity, equity, and inclusion, offering career development, transparent leadership, and a comprehensive benefits package.

Requirements

High School Diploma
Minimum of 3 years of relevant client billing experience
Typing speed of 60 WPM
10-key machine by touch
Proficient in Excel and Word
Understanding of E-invoicing systems
Excellent customer service attitude
Flexibility to work overtime as necessary

Nice To Haves

Aderant/BillBlast experience is preferred
InTapp Time
Chrome River Expense Reporting
Elite WebView
Interaction
Cisco Telephone System
AskCody Meeting
iManage
SharePoint

Responsibilities

Understanding of start to finish billing process and procedures
Understanding of multiple e-billing sites and requirements
Monitor Billblast/e-billing systems for submissions and rejections.
Work with billing and collections team to solve e-billing issues.
Communicates properly and promptly with BFCA personnel and external contacts at all times and must exhibit a high level of customer service at all times.
Process / follow up appeals as needed.
Review invoices for OCG requirements.
Ability to enter rates/accruals into different systems.
Ability to problem solve and critically think.
Ability to work alone and also in a team setting.
Performs other duties as assigned.