Dyson Expert - Mississauga/Oakville

DysonCanada - Ontario Remote, ON
Hybrid

About The Position

Dyson is a global technology enterprise experiencing rapid growth and expansion into new categories, locations, and with more people. Established in Canada in 2006 with headquarters in Toronto, Dyson has been recognized as a top employer. The company has grown exponentially, expanding its reach with employees in field sales and numerous Dyson Demo Stores across the country. Dyson's sales strategy emphasizes demonstration, and its Experts, Stylists, and Retail Strategy and Operations team are brand advocates who are knowledgeable and enthusiastic about Dyson's technology. They serve as the face of Dyson, connecting pioneering technology with shoppers and owners. This role is for a dynamic, passionate individual eager to represent an international technology brand and contribute to a winning team. The approach is centered on providing an exceptional experience for potential owners, with Experts being confident, knowledgeable, and skilled in consultation to ensure customers are well-informed and guided to the right product solutions.

Requirements

  • Minimum of 2 years of in-person retail selling experience
  • Ability to stand for long periods of time, up to 8 hours
  • Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
  • Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
  • Ability to lift, push, and pull up to 50 lbs
  • Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
  • Strong negotiation skills combined with adaptable approach to selling
  • Excellent communication and interpersonal skills
  • Self-motivated, able to work independently and understands when to seek guidance
  • Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications
  • Ability to lift push and pull up to 30lbs

Nice To Haves

  • Experience working with technology and prestige luxury brands an asset
  • Ambitious and self-motivated sales individual who exudes charisma and confidence
  • Proven track record of successful sales experience, exceeding quotas

Responsibilities

  • Demonstrate values and behaviours consistent with Dyson’s culture
  • Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
  • Provide the ultimate shopper experience in an engaging and well-informed professional fashion
  • Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
  • Act as the in-store representative for all Dyson products while present in the store
  • Adhere to in-store demonstration and health & safety standards
  • Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology
  • Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
  • Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
  • Perform other duties, as assigned

Benefits

  • Competitive hourly wage and regular annual reviews
  • Sales-based pay for performance incentive program
  • Regular sales contests & initiatives
  • Participation in the Dyson Demonstration Equipment Program
  • Opportunity to participate in the Friends & Family purchase program
  • Clothing allowance
  • Employee Referral Program
  • Employee Assistance Program
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