Dynatrace Engineer

The Timberline Group • Saint Louis, MO

6d • Remote

About The Position

This is a true Engineer position with a strong Dynatrace background being key. The role requires a deep understanding of how Dynatrace works, beyond just being a light user. The individual will be responsible for monitoring across IT, focusing on both back-end and front-end application performance using Dynatrace. This involves analyzing data from the Dynatrace portal/dashboard, correlating it with root cause analysis, and interpreting problem cards to identify issues. The position is for an Engineer 2 who will serve as a subject matter expert, evaluating technology effectiveness through requirements gathering, testing, research, and investigation, making recommendations for improvements. The role involves collaborating with various teams, including management, site reliability engineers, cloud and platform teams, application developers, and product owners, to define end-user requirements and specifications for application performance monitoring. This includes developing monitoring solutions, automating workflows, and solving business problems through technical expertise. The Event Management, Logging, Monitoring, and Alerting (ELMA) team partners to drive business values through in-depth insights into the health and performance of EHI solutions and products. The position will help provide application performance monitoring throughout the IT organization.

Requirements

• 3+ years experience with Dynatrace in the following areas: Developing custom dashboards, alerts, and reports
• Proven experience with Dynatrace APM tools
• Strong understanding of application performance management concepts
• Managing/modifying user permissions via management zones
• Identifying application performance improvement opportunities and creating corresponding monitoring and alerts
• Measuring, analyzing, and reporting license consumption of new and existing configurations
• Must be highly collaborative and an excellent communicator, both written and verbally
• Proven ability to extrapolate data out of application monitoring tools and present to non-technical resources, including leadership
• Ability to participate in an on-call rotation
• Excellent customer service and problem-solving skills
• Highly organized and detail-oriented with the ability to multi-task
• Must be willing and able to quickly learn new tools, technologies, and platforms as required
• Must be proficient with Microsoft Office software products

Nice To Haves

• Dynatrace certification
• Dynatrace Runtime Application Protection experience, configuring SRGs and GRAIL
• Cloud-based tooling, scripting, and monitoring
• Familiarity with application-build tooling and development practices in general
• Java software development
• Experience with the use of version control systems for code management (Git is a plus)
• Experience with code scanning and vulnerability analysis
• Experience working with AWS
• CI/CD pipeline tooling and applications
• Working knowledge of Unit testing
• Knowledge and experience with the Atlassian Suite or other DevOps application suites
• Experience with application Profiling Skills (Core Java, Thread Dumps, etc)
• Experience with Middleware technologies (Tomcat, Weblogic, and Adobe AEM)

Responsibilities

• Implementation and Configuration: responsible for implementing and configuring Dynatrace’s Application Performance Monitoring (APM) solution across various environments. This includes setting up dashboards, alerts, and reports to monitor application performance
• Performance Analysis: analyze application performance data collected by Dynatrace to identify potential issues and areas for improvement. This includes working closely with development teams to optimize application performance
• Troubleshooting: use Dynatrace tools to troubleshoot and resolve application performance issues. This may involve working with other IT teams to coordinate issue resolution
• Continuous Improvement: continuously evaluate the effectiveness of the Dynatrace implementation and make recommendations for improvements
• CI/CD Pipeline: assist the team in taking ownership of and automating our CI/CD pipeline where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed