Dynamics 365 Business Delivery and Functional ERP Specialist
About The Position
At District Photo, our employees are the heart of our company. We are seeking a Dynamics 365 Business Delivery and Functional ERP Specialist in our Beltsville Maryland factory (Hybrid) Role Summary We are seeking a functional ERP specialist with strong business-process experience to support and enhance our Microsoft Dynamics 365 Business Central platform. This role is focused on understanding how the business operates, partnering with teams across operations, finance, and supply chain, and ensuring the ERP system supports efficient, scalable processes. This is not a development role—we are looking for someone who can translate business needs into system solutions and drive adoption across the organization.
Requirements
- 5+ years of ERP functional experience (not development)
- This is a functional/business-facing role. Candidates with primarily software development or coding backgrounds will not be a fit.
- 3+ years with Microsoft Dynamics 365 Business Central or NAV
- Strong experience working directly with business stakeholders in operational environments
- Proven ability to analyze and improve business processes
- Experience gathering and documenting functional requirements
- Functional
- Business process analysis and optimization
- ERP configuration (not coding)
- Understanding of financial and operational workflows
- Delivery
- Workshop facilitation with business teams
- Requirements gathering and documentation
- Stakeholder communication across technical and non-technical groups
- Personal
- Ability to translate business needs into system solutions
- Strong communication with non-technical stakeholders
- Practical, process-oriented problem solving
Nice To Haves
- Experience in manufacturing, print, logistics, or fulfillment environments
- Experience supporting ERP implementations or major business system changes
- Comfortable working cross-functionally with operations-heavy teams
Responsibilities
- Act as the primary ERP partner to business teams across Finance, Operations, Production, and Customer Service
- Lead discussions to understand business challenges and identify process improvements
- Translate operational needs into clear functional requirements
- Drive ERP adoption and support change management across departments
- Configure and support Dynamics 365 Business Central to align with business processes
- Maintain and prioritize the functional backlog of improvements
- Identify opportunities to streamline workflows and increase efficiency
- Support system enhancements and upgrades from a business perspective
- Lead User Acceptance Testing (UAT) with business stakeholders
- Develop and execute functional test scenarios
- Ensure solutions meet real-world operational needs before deployment
- Partner with technical teams to support integrations with warehouse, production, and reporting systems
- Define business requirements for integrations (not build them)
- Validate that integrations meet operational needs
Benefits
- 401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
