DX Sr User Experience Designer

Emergent Holdings•United States,
•$80,960 - $135,520

About The Position

Responsible for optimizing the user experience of AF Group digital properties by creating information architecture and interaction design deliverables and leading the consistent implementation of User Centered Design (UCD) techniques and methods. Performs UCD methods, such as user research, personas, user journey mapping, wireframing, and user testing to develop the user experience of AF Group websites and mobile applications. Works collaboratively with Content Strategy, Visual Design, Analytics, and Tech teams to gather and synthesize requirements and develop design strategies and specifications. Mentors colleagues and business subject matter experts on UCD methods and best practices, advocating for the user while considering business objectives. Plans and leads discovery and design research to inform UX vision and design; participates in design strategy activities that set experience direction for products; plans, specifies, and articulates design solutions through wireframes, prototypes, and other design documents; and participates in innovation activities while seeking opportunities for innovation and improvement in daily activities and core skills.

Requirements

  • Bachelor’s degree in Human-Computer Interaction or a similar field; significant relevant work experience may substitute for an advanced degree.
  • Three or more years of information architecture and usability analysis experience designing user interfaces for web-based applications.
  • Demonstrated ability to work with and influence stakeholders to determine user experience strategies in a collaborative structure.
  • Experience presenting work to decision makers, stakeholders, and colleagues.
  • Experience coordinating user research and analyzing research and web metrics data.
  • Experience integrating accessibility into designs, including Section 508 compliance and ARIA.
  • Strong understanding of interaction design principles and current global UI/design pattern standards.
  • Expertise in the user-centered design process, including requirements gathering, conceptual modeling, wireframing, prototyping, UI specifications, heuristic evaluations, and usability testing.
  • Expertise in design modeling tools such as Axure, OmniGraffle, iRise, or similar.
  • Strong working knowledge of UX deliverables, including strategy and analysis documents, sitemaps, wireframes, user journey diagrams, personas, prototypes, and UI specifications.
  • Understanding of front-end technologies including CSS3, HTML5, jQuery UI, and evolving interface standards.
  • Understanding of responsive design and supporting frameworks such as Bootstrap.
  • Experience with project management techniques, including scoping, estimating, and planning.
  • Ability to manage time efficiently and prioritize appropriately.
  • Excellent verbal, written, and presentation skills.

Nice To Haves

  • An advanced degree in human-computer interaction, user interface design, human factors, or design planning; significant relevant work experience may substitute.
  • Blend of corporate and agency experience.
  • Experience working in an Agile or Lean UX methodology.
  • Experience designing mobile applications.
  • Experience with large-scale custom applications and Content Management System projects.
  • Samples or a portfolio demonstrating user-centered design experience.

Responsibilities

  • Optimize the user experience of AF Group digital properties through information architecture and interaction design deliverables.
  • Lead consistent implementation of User Centered Design techniques and methods.
  • Conduct user research, persona development, user journey mapping, wireframing, and user testing for websites and mobile applications.
  • Collaborate with Content Strategy, Visual Design, Analytics, and Tech teams to gather and synthesize requirements and develop design strategies and specifications.
  • Mentor colleagues and business subject matter experts on UCD methods and best practices.
  • Advocate for users while considering business objectives.
  • Plan and lead discovery and design research to inform UX vision and design.
  • Participate in design strategy activities that set product experience direction.
  • Plan, specify, and articulate design solutions through wireframes, prototypes, and other design documents.
  • Participate in innovation activities and seek opportunities for innovation and improvement.
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