The DVHA Program Consultant in the Coordination of Benefit unit works, analyzes, and oversees various reports and client cases. This role involves generating and pulling reports of claims where further investigation on a primary payer is required. The program consultant works with reports and cases referred to the unit, focusing on the investigation of primary commercial medical or pharmacy insurance or primary Medicare coverage. The consultant collaborates with primary commercial and Medicare carriers, CMS, pharmacies, various DVHA departments, outside contractors, Medicaid's Pharmacy Benefit Manager, and claims processors to resolve caseload referrals. The position also assists in resolving live access to care billing issues to support clients' ability to obtain necessary health coverage. Additionally, the Program Consultant will participate in projects related to Coordination of Benefits and may be required to perform monthly financial reconciliation reporting for the department's Coordination of Benefits collections.
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Job Type
Full-time
Career Level
Mid Level